MasterClass #6 – I am Human: Leading People in the Digital Age

Course Synopsis

While leaders of the digital age need to focus on extending knowledge and becoming more tech-savvy, they also need to embrace the more human aspects of effective leadership such as mastering the art of listening, motivating and building well-rounded teams.

I am Human is part of the Leadership MasterClasses for the Fourth Industrial Revolution, a transformational set of learning experiences designed to equip leaders with a new set of leadership skills to keep up with the rapid pace of change and embrace new, integrated ways of working.

On completion of this MasterClass experience, leaders will discover several indispensable people leadership skills that cannot be replaced by artificial intelligence and be equipped to shift human engagement as rapidly as technology development.

Specific Outcome

• Demonstrating knowledge and understanding of the principles and concepts of emotional intelligence in respect of life and work relations.
• Analysing the role of emotional intelligence in interpersonal and intrapersonal relationships in life and work situations.
• Analysing the impact of emotional intelligence on life and work interactions.
• Evaluating own level of emotional intelligence in order to determine development areas.

Content Outline

Providing direction, clarity and purpose

• Starting with why
• Clarifying purpose
• Becoming a purpose-driven leader
• Inspirational leadership

Building participation and accountability

• Inspirational leadership
• Driving accountability

Empowering people to experiment, innovate and execute

• Providing latitude
• The disciplines of execution

Leading with emotional intelligence

• The human experience
• The emotionally intelligent leader

Leadership considerations in a digital age

• Leading humans and machines
• Managing virtual teams
• Managing multiple generations
• Developing yourself and others

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